If there are employees who are no longer active in using the Virtual Corporate Card or employees who are no longer working at the company, you as an Admin/Card Admin/Super Admin can deactivate the card. The remaining balance on the card will be immediately returned to the Mekari Expense balance. Here are the steps.
- Go to the Card menu.
- Then click the "Virtual cards" tab.
Then select one of the cards you want to deactivate.
On the next page, select “Deactivate card”.
A notification will appear. Once your card is deactivated, you will not be able to reactivate it. The remaining balance on the Virtual Corporate Card will be returned to your Mekari Expense balance. Then, click “Deactivate”.